{"id":103,"date":"2026-04-20T20:50:24","date_gmt":"2026-04-20T08:50:24","guid":{"rendered":"https:\/\/elevenly.co.nz\/?page_id=103"},"modified":"2026-05-11T14:11:25","modified_gmt":"2026-05-11T02:11:25","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/elevenly.co.nz\/?page_id=103","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. Overview<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website is operated by Elevenly NZ and Angel Athletics Ltd. Throughout the site, the terms \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to Elevenly NZ and Angel Athletics Ltd. By accessing our website and\/or purchasing products from us, you agree to be bound by these Terms &amp; Conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms apply to all users of the site including browsers, customers, merchants and contributors of content.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you do not agree to these Terms, you must not use this website.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Online Store Terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By using this website, you confirm that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You are at least 18 years old or have permission from a parent or guardian.<\/li>\n\n\n\n<li>You will not use our products for any unlawful purpose.<\/li>\n\n\n\n<li>You will not transmit any viruses, malware or harmful code.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to refuse service to anyone at any time for any reason.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Product Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to display products, colours and images as accurately as possible. However:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Colours may vary depending on your screen settings.<\/li>\n\n\n\n<li>Product images are for illustration purposes only.<\/li>\n\n\n\n<li>Slight variations may occur between images and final products.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to modify or discontinue products at any time without notice.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Pricing &amp; Payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All prices are listed in New Zealand Dollars (NZD) unless otherwise stated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to change pricing at any time without notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payment must be received in full before orders are processed and shipped.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We use secure third-party payment providers and do not store your full payment details.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Orders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once an order is placed, you will receive an email confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refuse or cancel any order<\/li>\n\n\n\n<li>Limit quantities purchased<\/li>\n\n\n\n<li>Cancel orders suspected of fraud or unauthorised activity<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If your order is cancelled after payment has been processed, a refund will be issued.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Custom &amp; Made-to-Order Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Custom, personalised or made-to-order items may require additional production time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because these products are created specifically for you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom orders are non-refundable unless faulty<\/li>\n\n\n\n<li>Design approval may be required before production<\/li>\n\n\n\n<li>We are not responsible for errors approved by the customer prior to production<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please ensure all sizing, spelling and design details are correct before confirming your order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Shipping &amp; Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to dispatch orders within the estimated timeframes shown on our website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery times are estimates only and may be affected by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Courier delays<\/li>\n\n\n\n<li>Customs processing<\/li>\n\n\n\n<li>Public holidays<\/li>\n\n\n\n<li>High order volumes<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We are not liable for delays outside our control.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Risk in products passes to the customer upon delivery.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Returns &amp; Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Under the New Zealand Consumer Guarantees Act, customers are entitled to remedies for faulty products.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We accept returns for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Faulty items<\/li>\n\n\n\n<li>Incorrect items supplied<\/li>\n\n\n\n<li>Items damaged during transit<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do not accept returns for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Change of mind<\/li>\n\n\n\n<li>Incorrect sizing selected by the customer<\/li>\n\n\n\n<li>Custom or personalised products unless faulty<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To request a return, contact us at <a href=\"mailto:admin@elevenly.co.nz\">admin@elevenly.co.nz<\/a> or <a href=\"mailto:info@angelathletics.co.nz\">info@angelathletics.co.nz<\/a> within 14 days of receiving your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Returned items must:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Be unused<\/li>\n\n\n\n<li>Be in original condition<\/li>\n\n\n\n<li>Include original packaging where possible<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Intellectual Property<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All content on this website, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Logos<\/li>\n\n\n\n<li>Product designs<\/li>\n\n\n\n<li>Graphics<\/li>\n\n\n\n<li>Images<\/li>\n\n\n\n<li>Text<\/li>\n\n\n\n<li>Branding<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">is the property of Elevenly NZ and Angel Athletics Ltd and may not be copied, reproduced or used without written permission.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. User Content<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you submit reviews, images, comments or other content to us, you grant us permission to use, reproduce and publish that content for marketing and promotional purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You confirm that any content submitted:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Does not infringe third-party rights<\/li>\n\n\n\n<li>Is not unlawful, abusive or misleading<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Limitation of Liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To the maximum extent permitted by law, Elevenly NZ and Angel Athletics Ltd shall not be liable for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Indirect or consequential losses<\/li>\n\n\n\n<li>Loss of profits<\/li>\n\n\n\n<li>Loss of data<\/li>\n\n\n\n<li>Delays or interruptions to website access<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Our total liability relating to any purchase shall not exceed the amount paid for the product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in these Terms limits rights under New Zealand consumer law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your use of this website is also governed by our Privacy Policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We collect and handle personal information in accordance with the New Zealand Privacy Act 2020.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. Third-Party Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may use third-party providers including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment processors<\/li>\n\n\n\n<li>Shipping providers<\/li>\n\n\n\n<li>Website analytics services<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We are not responsible for third-party websites or services linked from our site.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">14. Changes to Terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to update or modify these Terms at any time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Changes take effect immediately upon publication on the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Continued use of the website constitutes acceptance of updated Terms.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">15. Governing Law<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms &amp; Conditions are governed by the laws of New Zealand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the New Zealand courts.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">16. Contact Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions regarding these Terms &amp; Conditions, please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Elevenly NZ and Angel Athletics Ltd<\/strong><br><a href=\"https:\/\/elevenly.co.nz\/?utm_source=chatgpt.com\">https:\/\/elevenly.co.nz<\/a><br><a href=\"https:\/\/angelathletics.co.nz\/?utm_source=chatgpt.com\">https:\/\/angelathletics.co.nz<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:admin@elevenly.co.nz\">admin@elevenly.co.nz<\/a><br><a href=\"mailto:info@angelathletics.co.nz\">info@angelathletics.co.nz<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Overview This website is operated by Elevenly NZ and Angel Athletics Ltd. Throughout the site, the terms \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to Elevenly NZ and Angel Athletics Ltd. By accessing our website and\/or purchasing products from us, you agree to be bound by these Terms &amp; Conditions. These [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-103","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elevenly.co.nz\/index.php?rest_route=\/wp\/v2\/pages\/103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elevenly.co.nz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elevenly.co.nz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elevenly.co.nz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elevenly.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=103"}],"version-history":[{"count":6,"href":"https:\/\/elevenly.co.nz\/index.php?rest_route=\/wp\/v2\/pages\/103\/revisions"}],"predecessor-version":[{"id":265,"href":"https:\/\/elevenly.co.nz\/index.php?rest_route=\/wp\/v2\/pages\/103\/revisions\/265"}],"wp:attachment":[{"href":"https:\/\/elevenly.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}